General Questions

What does digital proof of life mean?
A digital way of providing or attesting that you are still alive via a mobile device instead of paper.
Wed, 4 Nov, 2020 at 3:53 PM
Can I provide my digital proof of life with my voice?
  Yes.  You will first need to enroll your voice and subsequently can be used as “Digital Proof of Life”
Wed, 4 Nov, 2020 at 3:54 PM
Why do I need to provide a Digital Proof of Life?
A DPoL or Digital Proof of Life is a required by your Pension Fund
Wed, 4 Nov, 2020 at 3:54 PM
Why should I choose to do digital Proof of Life rather than the traditional paper-based forms?
Because it is easier to do Digital Proof of Life rather than a paper process
Wed, 4 Nov, 2020 at 3:55 PM
Do I have to be in the United States to provide Digital Proof of Life from my mobile?
No, you can be anywhere in the World and at any time.
Wed, 4 Nov, 2020 at 3:55 PM
Can I have my relative do the Proof of Life for me?
No, the enrollment and Digital Proof of Life must be done by the retiree
Wed, 4 Nov, 2020 at 3:55 PM
Who is NovuGens?
The vendor that offers the Proof of Life Solution.
Wed, 4 Nov, 2020 at 3:56 PM
What is Proof of Life compliance and why is it important to follow?
Digital Proof of Life is a requirement by your Pension Team in order to keep your benefits active.
Wed, 4 Nov, 2020 at 3:56 PM
Who needs to provide Proof of Life Compliance?
All active retirees who are currently receiving benefits.
Wed, 4 Nov, 2020 at 3:57 PM
Can I change add my beneficiaries from the mobile app?
Not yet, however, we will soon provide the ability to add, edit and update beneficiaries.  No more forms to complete
Wed, 4 Nov, 2020 at 3:58 PM